In 2022, I experienced a sewer back up in my basement resulting in the removal of drywall and carpet. Premier F & F came to my town(2 hours away) in good time and provided a quote which was accepted by my insurance company. Much of the job was subcontracted to NM construction(Edmonton) who did a fabulous job replacing insulation, vapour barrier and gyprock. They also painted the entire basement and redid all the window, door and floor casings. Roy’l Plumbing(Edson), Dave’s Pool Table Service(Edmonton) and Flor-Lay(Hinton) were also utilized. All of these companies that Brad uses did superb work and did it on time. Brad was wonderful at keeping me informed as to the construction details and so did all of the subcontractors. I have absolutely no reservations in recommending Brad from Premier F & F(Whitecourt) for any restoration work. Everyone was amazing! Thanks
I recently had my bathroom restored. Your employee Ash’s work was fantastic. The ceiling looks better than the rest of the other rooms and his “touch up” painting was fantastic. You cannot see the difference in the blend. Ash was courteous, friendly and professional. Most people take time to COMPLAIN about employees. I would like you to know you have a valuable employee and give kudos to Ash. It is nice to meet people that are personable and take pride in their work these days. Thank you Ash. And thank you to premier!
The unit above mine had a water leak which soaked everything in my master bathroom. Ash, the restoration guy and Cam, the project manager, went above and beyond to get everything fixed up and looking good as new. Highly recommend their services
As a professional in the same industry, Premier Fire and Flood are a very reputable contractor. They have experienced project managers that add such diversity to their team. Personally our company have worked with most of their PM’s, professional and provide fair and reasonable pricing. Cam Toma just completed a large loss for the whole claims team and we have a very happy insured.
Premier Fire & Flood Restoration were fantastic to deal with. They communicated well and provided excellent service. Everyone who stepped into our house was respectful, friendly and did great work.
Very Professional! Thank you for coordinating all the work and sub trades – they were all great! Special thank you to Brian & Terra for their wonderful work and to Justin for over-seeing the project. We would not hesitate to use Premier again and would recommend them to our friends. We are very grateful that our insurance company entrusted us to Premier.
Thank you and your company so much for your quick and thorough handling of our recent flood. Your capable people made us feel that extra care was taken. We were impressed with all of them… Again thank you for a quick and painless clean up, and I hope we don’t have to see you again!
I would like to advise my insurance company that they have a great contractor in Premier Fire and Flood Restoration Inc.
Premier Fire and Flood Restoration Inc., and their sub-contractors, were very courteous, professional and efficient. They assessed the job and carried out an excellent restoration on a ceiling that was complicated to work on.
We greatly appreciate the fact that they were sensitive to respecting our home. We would highly recommend Premier Fire and Flood to anyone requiring their services. Also to be commended is ****, the sub-contractor hired by PFFR. They too were courteous, professional and efficient. What a great combination!
I want to let you know that I am very pleased with all the work that your company has done to help me through this flood. You have been so patient with me and have been a great support for me to get through this. I will surely recommend your company to whoever may have to experience what I did. Thank you so much Justin for running such an efficient company. My kudos to Darcy as well.
You have a great receptionist in the person of Lorraine. She has always answered the phone with such a vibrant, upbeat voice. It was always so pleasant to speak with her AND she was so very patient with me as well.
Thank you for having helped me through this horrendous experience.
Just thought I should drop a quick note letting you know how happy we are with the restoration. The subcontractors have all been extremely professional and personable. And their quality of work has been wonderful. As my father (at 86 years of age) is the one home, it has been great to have such understanding folks to work with.
I would recommend your company to anyone; and really appreciate how much you have made a “not so good situation” as painless as possible.